Privacy Policy

Effective Date: April 2025
Company: EBKFrock (Eri Fabrics, Abuja)
Owner: Mrs. Olawale Tolulope
Contact: +234 811 950 5037

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or make a purchase.

 Information We Collect

We collect personal data when you:

  • Place an order

  • Sign up for our newsletter

  • Fill out a contact form

  • Create a customer account

This information may include:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed securely via trusted gateways)

 How We Use Your Information

Your personal information may be used for the following purposes:

  • To fulfill and manage orders

  • To respond to customer service requests

  • To personalize your shopping experience

  • To communicate offers and promotions (with your permission)

  • To prevent fraudulent transactions

 Data Security

We take data protection seriously. All payment transactions are encrypted and processed through secure third-party gateways (such as Paystack or Flutterwave). Your personal details are never stored without consent or shared with unrelated third parties.

 Cookies

Our site uses cookies to enhance functionality and user experience. Cookies help us:

  • Recognize returning customers

  • Track user behavior anonymously for analytics

  • Store shopping cart information

You may disable cookies through your browser settings at any time.

Your Rights

  • You can request access to the personal data we hold about you.

  • You can request deletion or correction of inaccurate data.

  • You may opt out of marketing emails at any time.

To exercise these rights, contact us at ebkfrock@gmail.com or call +234 811 950 5037.